Find answers, learn features, and get the most out of Vitros.
Yes! If you've scheduled a plan change (like a downgrade), you'll see a banner in Settings > Account showing when the change takes effect. You can can...
As an Early Bird member, you never pay for your subscription - you have lifetime Pro access. You only pay if you choose to purchase additional AI cred...
Monthly AI credits are included with your subscription plan and reset each month. Any unused monthly credits don't roll over. Purchased credits are ad...
Go to Settings > Account and scroll to "AI usage." You'll see available credit packages you can purchase. Click on a package to complete your purchase...
AI credits power Vitros' intelligent features like mood detection, activity parsing, and smart suggestions. Each plan includes a monthly credit allowa...
Subscription fees are non-refundable, but you can cancel at any time and you'll retain access until the end of your current billing period. If you bel...
If a payment fails, we'll automatically retry it a few times over the next few days. You'll receive email notifications about the failed payment. To a...
Go to Settings > Account, scroll to "Subscription management," and click "Cancel your plan." You'll still have full access to your plan's features unt...
Your subscription renews automatically on the same day each month. You can see your next renewal date in Settings > Account under "Subscription manage...
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