Cookie policy

We use cookies and similar technologies to provide and improve our services to you.

Last updated: October 1, 2025

What are cookies?

Cookies are small text files that are stored on your device when you visit a website. They help us provide you with a better experience by remembering your preferences, understanding how you use our service, and improving our offerings.

This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can control your cookie preferences.

Types of cookies we use

Essential cookies

Required: Yes – These cookies are necessary for the website to function properly.

Purpose: Essential cookies enable core functionality such as security, authentication, and basic website operations. Without these cookies, services you have asked for cannot be provided.

Shared: No - These cookies are not shared with third parties.

Examples:

  • • Session cookies for keeping you logged in
  • • Authentication tokens (JWT)
  • • Security cookies to prevent fraud
  • • Cookie consent preferences

Analytics cookies

Required: No – You can opt out of these cookies.

Purpose: Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our services and user experience.

Shared: Yes - These cookies are shared with third parties.

Services we use:

  • • Google Analytics – Website traffic and user behavior analysis
  • • New Relic – Performance monitoring and error tracking

Marketing cookies

Required: No – You can opt out of these cookies.

Purpose: Marketing cookies are used to track visitors across websites to display relevant advertisements and measure campaign effectiveness.

Shared: Yes - These cookies are shared with advertising partners.

Advertising partners:

  • • Meta (Facebook, Instagram) Pixel
  • • Google Ads conversion tracking
  • • TikTok Pixel

How long do cookies last?

Session cookies

Temporary cookies that expire when you close your browser. Used primarily for authentication and basic functionality.

Persistent cookies

Remain on your device for a set period or until you delete them. Used for preferences and analytics. Typically expire after 30 days to 2 years depending on their purpose.

How to manage your cookie preferences

In your Vitros settings

You can manage your cookie preferences at any time through your account settings:

  1. Log in to your Vitros account
  2. Go to Profile and settings → Preferences
  3. Adjust your cookie preferences (Analytics and Marketing)
  4. Save your preferences

Note: Essential cookies cannot be disabled as they are necessary for the service to function.

In your browser

Most web browsers allow you to control cookies through their settings:

  • Google Chrome: Settings → Privacy and security → Cookies and other site data
  • Safari: Preferences → Privacy → Manage Website Data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Edge: Settings → Cookies and site permissions

Global Privacy Control (GPC)

We automatically honor the Global Privacy Control (GPC) signal. When enabled in your browser, we will:

  • • Not share your information for advertising purposes
  • • Respect your opt-out preferences automatically
  • • Limit data collection to essential services only

Learn more about GPC at globalprivacycontrol.org

Third-party cookies

In addition to our own cookies, we may use third-party services that set their own cookies. These services include:

  • Google Analytics: Tracks website usage and helps us understand visitor behavior.
    Google Privacy Policy
  • New Relic: Monitors application performance and identifies technical issues.
    New Relic Privacy Policy
  • Advertising Platforms: Meta, Google, TikTok for remarketing and ad measurement.
    See respective privacy policies for details

What happens if you block cookies?

You can choose to block or delete cookies, but this may affect your experience:

  • You may need to log in more frequently
  • Some features may not work properly
  • Your preferences may not be saved
  • We won't be able to improve our service based on your usage

Updates to this policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

Questions?

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: hello@vitros.app

Mail: Crow and Raven Inc., 630 Cree Cir, Boulder, CO 80303