How do I delete my account?

You can delete your Vitros account and everything in it at any time, from the app or the website. Deletion is permanent and can't be undone. If you want a copy of your data, export it first (Account → Download your data).

In the app (iPhone or Android)

1. Tap your profile photo at the top right.
2. Tap My settings, then the Account tab.
3. Scroll to Delete and tap Delete account.
4. Read the summary and confirm.

On the web

1. Sign in at vitros.app/my/settings/account.
2. Under Delete, click Delete account and confirm.

If you subscribed through the App Store or Google Play, cancel the subscription there as well. Deleting your Vitros account doesn't stop store billing.

What's deleted, immediately

• Your profile, settings and sign-in connections
• Journal entries, moods, activities, habits, lists, reminders, links, stacks and chats
• Photos you uploaded
• Imported calendar events, Apple Health and Health Connect data, and integration connections (Google Calendar access is revoked)
• Credits, purchase and subscription records held by Vitros
• Your interactions with prompts, insights and field notes, and any custom activity types you created
• Your address on our email list (you'll get one confirmation email)

What's kept

• A record of your cookie-consent choices, with your account removed from it, because consent law requires it
• Database backups, which expire on their own within 7 days
• Usage analytics linked to your account, which expire within 2 months
• Crash reports, which aren't linked to you
• Purchase records held by Apple or Google, under their own policies

Deleting some data without closing your account

You can delete any journal entry, activity, habit, list, photo or chat from inside the app: swipe left on it, or open it and choose Delete.